The Importance of Listening - BNI Focus

Visitor Mornings

Our next Guest day is Thursday 28th January 2016, but if you can’t wait that long contact us to arrange a visit

The start time for all dates 6:45 am at the Lymm Hotel and a full breakfast is provided. A wide range of visitors are expected and YOU are welcome to attend to meet many like minded business colleagues and to find out how BNI can help grow your business. Providing your business / profession is not in competition with any of the existing members you will be given the opportunity to speak for 60 seconds about your own business.

Contact us to confirm your place.


Be Part of the Crowd

The Importance of Listening

The Importance of Listening

Sam Bridger of Bridger Consultancy took the Ed Slot this week on Listening Skills.

Bridger Consultancy - Sam Bridger - BNI Focus WarringtonIf you don’t know how important listening skills are, just think about the last time when someone listened to you and you really felt heard. How did that feel?

Now contrast that to how you felt when you didn’t feel anyone listened, or when people interrupted or ignored what you said? Feel the difference?

Here is a quick sketch of the different depths of listening skills and some ways to improve yours:

  1. Respect the speaker
  2. Pay Attention
  3. Maintain eye contact
  4. Try and listening more actively so be present and ‘listen to understand’.
  5. Don’t just listen to the words 90% of understanding is non-verbal so facial expressions, body language, quality of silences, underlying emotions also give you a lot of information
  6. Ask questions. Be curious
  7. Feed back what you think you’ve heard. From time to time, check that you’ve understood what they’ve said.  Summarise as best you can what you’ve heard – without interpreting it or twisting it to your own point of view. This will strengthen your ability to listen carefully because you will be calling upon yourself to check your understanding with the other person.
  8. Let go of needing to find an answer or be ‘right’. Stem the impulse to have an answer, solve a ‘problem’ or ‘be right’ about something.

 

No Comments

Sorry, the comment form is closed at this time.